This Privacy Policy describes how Apex Marketing Agency (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or engage with apexmarketingagency.biz (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us. In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term "personal information," we are referring to information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information We Collect Directly from You

Information that you directly submit to us through our Services may include:

Contact details including your name, address, phone number, and email.Inquiry or booking information including your name, email address, phone number, and details related to scheduling or service requests.Account information including your username, password, security questions, and other information used for account security purposes.Service usage information including details about the services you explore, request, or engage with, such as marketing tools or CRM features.Customer support information including the information you choose to include in communications with us, for example, when sending a message through the Services.

Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.

Information We Collect about Your Usage

We may also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels, and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address, and other information regarding your interaction with the Services.

Information We Obtain from Third Parties

Finally, we may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:

Companies who support our Site and Services.Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your service requests or subscriptions.When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy. Also, see the section below, Third-Party Websites and Links.

How We Use Your Personal Information

We use your personal information for the following purposes:

Providing Products and Services: To process your payments, fulfill service requests, send notifications, manage your account, and enhance your experience with our marketing solutions.Marketing and Advertising: To send promotional communications and show advertisements for products or services tailored to your interests.Security and Fraud Prevention: To detect, investigate, or take action regarding fraudulent, illegal, or malicious activity.Communicating with You and Service Improvement: To provide customer support, respond to inquiries, and improve our Services.

Cookies

We use Cookies to improve our Site and Services. For specific information about the Cookies we use, please refer to our cookie policy available on the Site.

How We Disclose Personal Information

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

User-Generated Content

The Services may enable you to post reviews or other user-generated content. This content will be public and accessible by anyone.

Third-Party Websites and Links

Our Site may provide links to third-party websites. We are not responsible for the privacy or security of such sites.

Children’s Data

Our Services are not intended for children, and we do not knowingly collect personal information from children.

Security and Retention of Your Information

We take reasonable measures to protect your information but cannot guarantee perfect security. Retention periods vary depending on business needs and legal requirements.

Your Rights

Depending on your location, you may have rights to access, delete, correct, or opt out of certain uses of your personal information.

International Users

We may transfer, store, and process your personal information outside your country using appropriate safeguards.

Contact

If you have complaints about how we process your personal information, please contact us. For any questions or to exercise your rights, contact us at

[email protected]

or call us at 480-405-4334.