AI Employee acts as a 24/7 virtual receptionist, handling inbound calls with natural, human-like conversations. It answers customer inquiries, collects lead information (e.g., name, email, needs), books appointments, and triggers workflows for follow-ups—all without human intervention. For supplement stores, it ensures no lead is missed, even after hours, by qualifying prospects and syncing data to your CRM. It integrates with LC Phone System (not Twilio) and supports customizable scripts to align with your brand’s tone.